How Can I Make a Reservation?

You can make a reservation on our website, or you can call or message us at +90 542 446 92 90 to create your booking.

How Can I Find You at the Airport?

One day before your transfer date, we will send you the airport meet & greet details. Our staff will be waiting near the exit door at a visible point with a sign that has our logo and your name on it.

What Should I Do If I Can’t Find the Staff Member at the Airport?

If you can’t find our staff member, you can immediately contact us by calling +90 542 446 92 90.

Will I Pay Any Additional Fee Besides the Stated Price?

For reservations made via our website or by phone, you will not pay more than the price stated to you. An extra fee applies only if you make changes to your reservation. Our transfer prices include airport meet & greet, parking, bridge and highway toll fees.

What Should I Do If My Flight Is Delayed?

We track your flight using the flight number added to your reservation, so you don’t need to worry in case of a delay.

Do Your Vehicles Have Child Seats?

In our VIP vehicles, child seats are available upon request. If you specify your need for a child seat when booking, a seat suitable for your child’s age will be provided. During the transfer, a stroller for babies, child seats, and booster seats are also available.

Do Your Vehicles Have Air Conditioning?

All of our vehicles have air conditioning.

When Can I Make a Reservation?

You can make an online reservation via our website up to 24 hours before your transfer. If there is less time left, please contact us by phone; depending on availability, it may be possible to book up to 1 hour in advance.

What Do You Do for Cancellations Close to the Transfer Time?

To cancel your reservation, you can contact us by phone or e-mail at least 24 hours before your flight. For cancellations made less than 24 hours in advance, the transfer fee is not refunded.

Is It Possible to Reach You from the Airport?

Yes, you can reach us 7/24.

Which Terminal Will I Be Dropped Off At on the Return Trip?

Based on the flight number stated in your return reservation, we check which terminal you need and our drivers will take you to the correct terminal.

Can I Pay by Credit Card?

Yes, you can pay by credit card.

Is It Safe to Pay by Credit Card?

Once you create a reservation, a payment link is automatically sent to you via SMS and e-mail. When paying by credit card, a 3D secure payment system is used, so your transactions are completely secure.

How Much Luggage Allowance Do I Have?

In private vehicles, the luggage capacity is specified; you have luggage allowance up to the vehicle’s capacity. If you have luggage exceeding the capacity, you should choose a larger vehicle model. If you have oversized luggage, please let us know in advance.

Do You Accept Pets?

Yes, we can provide transfers for your pets in our VIP vehicles, provided they are in a carrier bag. Please specify during the reservation that you will be traveling with a pet.

I Can’t Find My Destination Address on Your Website, What Should I Do?

You can add your location during the reservation, or you can contact us and we can create the reservation for you.

How Many Hours Before Can I Make a Reservation?

You can make an online reservation on our website up to 24 hours before your transfer. If there is less time left, please contact us by phone; depending on availability, it may be possible to book up to 1 hour in advance.

How Can I Cancel My Reservation?

According to our cancellation policy, cancellations made up to 12 hours before the transfer time are free of charge. For cancellations made close to the transfer time, no refund is provided.

I Will Be Late for My Transfer, What Should I Do?

If you think you will be late, please contact us immediately.

I Forgot an Item in the Vehicle, What Should I Do?

Our company does not accept responsibility for forgotten luggage and personal belongings. However, your driver will deliver forgotten items to our office. In this case, you can pick up your items from our office. If you want them delivered to your hotel, an extra fee will be charged.

Should I Enter My Flight Landing Time or the Time I Will Be at the Terminal Exit?

When making a reservation, it is sufficient to provide your flight landing time and flight number. After your flight lands, our vehicle has a 45-minute waiting time. Our team tracks the flight.

Is There Wi-Fi in the Vehicles?

Unfortunately, our vehicles do not provide Wi-Fi service.

Is It Possible to Charge My Phone in the Vehicle?

A phone charger is available in our vehicles.

Can I Be Sure You Will Pick Me Up at the Airport?

As long as you do not cancel your reservation, we will provide your transfer. We are one of the leading and reliable airport transfer companies in the Antalya region, so we will definitely meet you at the airport.

I Can’t Find My Destination Address on Your Website—What Can I Do?

If you can’t find your destination address on our website, you can select the nearest hotel or city name and then write the detailed address in the “note” section to complete your reservation.

I Couldn’t Find My Driver at the Meeting Point for a VIP Reservation—What Should I Do?

If you can’t find your driver at the airport, please contact us immediately. If your driver does not arrive within 30 minutes, we will arrange an alternative vehicle for you or refund your payment.

What Information Do I Need for a Reservation?

For a reservation, it is enough to send us your flight ticket details, destination name, number of passengers, and the date.